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Privacy Policy

Last updated: June 19, 2026

Vunsh Productions ("we," "us," or "our") is operated from the United States. This Privacy Policy describes how we collect, use, retain, and share information when you use our products and services, engage us for custom development work, or otherwise interact with us (collectively, our "Products" and "Services").

This policy also explains how we treat information in connection with vunsh.xyz, our corporate website. By using any of our Products or Services, or visiting vunsh.xyz, you acknowledge the practices described here.

Scope

This is a centralized privacy policy for Vunsh Productions. It applies to everything we offer now or in the future unless a specific Product or engagement states otherwise. This includes products we operate, stores we run, custom work we build for clients, and any related websites, platforms, or third-party services.

vunsh.xyz

The vunsh.xyz website does not collect personal information. We do not use analytics, tracking cookies, or traffic measurement tools on vunsh.xyz. There are no login or signup pages. The site exists to display contact information and host policies such as this one.

If you contact us through email or other channels listed on vunsh.xyz — for example, to inquire about custom development work — we will receive the information you choose to send us, as described elsewhere in this policy.

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

  • Account identifiers — such as usernames, profile information, and other identifiers associated with your use of a Product, including information needed to link accounts across platforms when you choose to do so.
  • Activity logs — including communications, session and presence events, moderation actions, and records of interactions with our systems.
  • Network information — such as IP addresses, which may be recorded in connection with moderation records.
  • Purchase information — such as items or services acquired, order details, and associated account identifiers when you make purchases through one of our stores.
  • Client and project information — such as your name, email address, organization, project requirements, specifications, feedback, and other details you provide when contacting us to commission custom development work or during an active engagement.
  • Billing and invoicing information — such as payment records, invoices, and related transaction details for store purchases or contracted work. Payment details for card-based transactions are processed by third-party payment providers. We do not store full payment card numbers on our servers.
  • Communications — information you provide when contacting us for support, inquiries, or business correspondence, including through channels made available within a Product or by email.

Where account linking is available, it is performed through mechanisms we provide within our Products. We do not use OAuth or similar third-party authorization flows for this linking process.

When you access our Products through third-party platforms or services, those providers may collect information under their own policies. We receive only the information necessary for our Products to function and as described in this policy.

How We Use Information

We use the information we collect to:

  • Operate, maintain, and improve our Products and Services
  • Process and fulfill purchases of digital goods and services
  • Evaluate, perform, and deliver custom development engagements
  • Issue invoices, process payments, and maintain billing records
  • Link accounts across platforms when you request it
  • Enforce our Terms of Service and community standards
  • Respond to inquiries, support requests, and client communications
  • Protect the security and integrity of our systems and users
  • Comply with applicable legal obligations

How We Share Information

We do not sell your personal information. We may share information with service providers that help us operate our Products, including:

  • MongoDB Atlas — our database is hosted with MongoDB Atlas in the United States (NA-West region), where moderation records and related data are stored.
  • Payment processors — to handle transactions for purchases made through our stores.

We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of assets.

Data Retention

We retain information for as long as needed to operate our Products and as described below.

  • IP addresses associated with moderation cases are retained indefinitely in our moderation archive stored in MongoDB.
  • Other logs and records are retained for periods we determine appropriate for operating and securing our Products.
  • Purchase and billing records, including invoices for contracted work, are retained as needed for order fulfillment, accounting, and legal compliance.

International Users

Vunsh Productions is based in the United States, and our Products and Services are used by people around the world. Information we collect may be transferred to, stored in, and processed in the United States. By using our Products, you consent to this transfer and processing.

Your Rights and Requests

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information.

For routine support matters related to a specific Product, use the support channels provided within that Product. For escalated requests — including data access requests, privacy inquiries, and parental requests — contact us directly at legal@vunsh.xyz. These requests are handled by Vunsh Productions and are not processed through Product-specific support channels.

Children's Privacy

Our Products may be accessed through third-party platforms that impose their own minimum age requirements. You must meet the minimum age required by each platform or service you use to access our Products.

We do not knowingly collect personal information from anyone who does not meet the applicable platform's minimum age requirements. If you believe we have collected information from a child in violation of these requirements, contact us at legal@vunsh.xyz.

Security

We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our Products after changes are posted constitutes acceptance of the revised policy.

Contact Us

Questions about this Privacy Policy or our data practices? Contact us at legal@vunsh.xyz.